For idea systems and other forms of employee engagement process to be effective, we found it must evolve with the organization. The list below is a quick health check of important elements we have researched here at TQS Software. We can also send you a copy of our "Checklist for Success" which is a more comprehensive list of key program elements you can review. The book the A to Z of Idea Management for Organizational Improvement and Innovation is another great resource for idea champions or administrators - the section Sample Steps to Designing an Idea System provides a multi-page outline of the key items to consider when auditing or designing an idea system.
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Annual focus group meetings
with key stakeholders in the process. This should include participants as well
as management. |
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Annual audit
of your idea system or other employee engagement program. This is especially important if cash or merchandise awards
are given out. |
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Stay current by attending
training
or
conferences
related to the employee engagement process. |
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Key measures
identified and you are meeting those goals. These measures are directly in line
with what top and middle management are looking for. |
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Monthly status reports to management.
Provide just the right amount of information in printed reports and graphs.
Different reports to top management, middle management and line management. |
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Top management supports the process.
If not, is there a plan in place to gain their support? How frequently are they involved in supporting your program? |
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The
manager overseeing
the idea system
supports it. If not, is there a plan in place to
gain their support? Have they followed through when they were needed to support your idea system? |
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Employees and other participants have
direct on-line access
to the Idea System database - so they can research ideas, check status, update evaluations or enter
ideas. How well does your idea management software support people collaborating and sharing ideas in a constructive way? We normally recommend providing a paper based downloadable form (or available from idea kiosks) for those who still prefer it. |
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The quality and quantity of usable ideas is improving - often idea systems stagnate and it appears that people are writing up very simple or unusable ideas. What is in place to mentor people to write up better ideas? What metrics are you using to ensure idea quality is improving? |