We've provided a number of resources to help you use our products, resolve problems, and suggest improvements to our products and services. You can also order a full working demo or try out on-line versions of our products from this site.

For new purchases of SIM (this does not include upgrades) we offer an initial 90 days of free support.

Customer support is offered via telephone, e-mail, or web meetings (we use WebEx but can use your meeting tool as well). Telephone support is available by calling our main line, (928) 527-0002. An active support contract is needed. Sales or upgrade inquiries are not charged.

Normally, customers purchase an annual support contract which includes free upgrades to the SimNet 8 software platform. Upgrades to future major releases of SimNet (e.g. SimNet 9) are not included in teh support contract. Annual support contracts as well as on-site support are available, please contact TQS for further information.

TQS also offers on-site support or training. Please call for pricing for on-site support

SIM-Integrated Idea Management is a premier technology for managing employee involvement and quality improvement processes in organizations of all sizes. Our products include:

	SimNet 8 Idea Management System
	SimNet Store - On-line store for redeeming awards.
	Custom integration with portal pages.