We've provided a number of resources to help you use our products, resolve problems, and suggest improvements to our products and services. You can also order a full working demo or try out on-line versions of our products from this site.

For new purchases of SIM (this does not include upgrades) we offer an initial 90 days of free support.

Customer support is offered via telephone or by internet e-mail. We can also dial into customer systems using a modem. We support Symantec PC Anywhere, though other remote access software can be used if provided by the customer. Telephone support is available by calling our main line, (928) 527-0002. An active support contract is needed or we will bill by the minute (a credit card number will be needed for the latter). Sales or upgrade inquiries are not charged.

Normally, customers purchase an annual support contract which includes free upgrades to the SIM software platform they are on (site license customers may have different upgrade policies). Annual support contracts as well as on-site support are available, please contact TQS for further information.

TQS also offers on-site support or training. Please call for pricing for on-site support

SIM-Integrated Idea Management is a premier technology for managing employee involvement and quality improvement processes in organizations of all sizes. Technical support is provided here for our entire SIM family of software products and supporting tools including:

	SIM-Administrator Desktop Software Suite
	SIM-Enterprise Client-Server Software Suite
	SIM-Net Web-based On-line System
	SIM Easy - Network-based On-line System
	SIM Basic - Affordable Single-User Package for Smaller Organizations
	SIM Utilities - Tools for Network Administrators Supporting SIM at Your Facility
	SIM E-mail Module - Fully Integrates SIM Into Your E-Mail System
	SIM AwardsPlus Module - Manages Any Type of Recognition Activities
	SIM Merge Module
	TEAM - Team Effectiveness Assessment Module